• What is the referral process?
  •  Forensic referrals
  •  Insurance referrals
  •  Organisational referrals
  •  Medical/Clinical referrals

Enquiries can be made via email or mobile phone (see Contact section for contact details). Please note that the source of funding needs to be confirmed at the time of the referral and approval of funding (when the client is not paying, such as when the client is accessing Victoria Legal Aid servcies) needs to be confirmed before the assessment can go ahead. Payment needs to be prior to or on the day of the assessment if the client is paying themselves.

• What information do I need to send you?
  •  a referral letter outlining the specific questions that you want to be addressed in the report
  • copies of any medical, psychological or other practitioner reports
  • copies of any previous neuropsychological assessments
  • charge sheets, criminal history etc (for forensic assessments)

This information needs to be received at least two working days prior to the assessment, otherwise the assessment may not go ahead

• Is there a late cancellation or fail to attend fee?

Yes. The amount is dependent on the type of referral and who is paying for the assessment. A late cancellation is one that is made within three working days of the appointment.

• How long will it take to get the report?

Generally, reports take at about two weeks to be finalised following the completion of an assessment; however, a shorter time frame can be accommodated for urgent assessments (to be identified at the time of the referral).